I appreciate it that someone else is seeing my point of view.
Look man, I didn't post what I did above to get you negative feedback, hurt your sales, or try to diminish your personal standing on this board, ok? I know that there are people that have bought from you on this board. I know that there are people that have bought from Bob. Oh, and by the way for everyone reading this, I did say something along the lines of Bob Jusnes being a "good friend" of mine. No harm there, we should all be so privelaged to have "good friends" in our life.
Back to the topic at hand -- Pete, this is not how you win customers. I can understand that your tune was the first out and well -- it wasn't good. I told you that, and I told you what I felt needed to be changed. If I recall, I believe I even compaired it to Bob's tune. You sold me a tuner straight up, I paid you, you shipped, end of deal. So why all the negativity and continuing BS with all this?
If you knew my review on YOUR tune is not "really relevant anymore", then why say that "take Swoop's review with a grain of salt"? If we are referring to salt, sir, then it seems that you are rubbing it in your own wound. What any respectable business owner/operator/clerk SHOULD have done was eat the negativity, swallow the fact that people have to do their own research, and UNDERSTAND that the best advertisement, and also the worst -- comes from 'word of mouth'. You know that I never said anything bad about you, Pete, to anyone. I just strictly talked tunes and customer service, nothing more than what is related in a sale. But now, I have proven to myself and possibly the rest of the forum what type of person you really are, along with the postings from my friend Marc, whom I've met in person. We've spoken as well about this before...You should delete at least his last name, Pete. Give us that courtesy at least, huh? Some of us don't put our name out there, since people like ME know what I can do with it.
Pete, I guess all in all, I am happy with my tune from Bob and if your's was improved, I had purchased a tune from you -- why haven't you come to me and asked if I would like to try your new one? Do you not like to KEEP customers? Maybe your tune will rock Bob's -- but I am sure it won't. Wouldn't you like to see? Apparently not.
From now on, Pete, when I get private messages from individuals on this board asking about tuning programs, Bob or Pete...Pete or Bob... I am going to tell them the whole story. Not to hurt your sales, not to take away customers and definately NOT to "hook up a friend" as you have finger-pointed me on on so many occasions -- it's to save them THIS grief we are going through right now.
Add it up man... Lies, attitude, lies, inferior product, lies, shipping issues, lies, and this type of childish behavior on the internet? I am not an internet bully and I don't take well to people who think they are big and bad and can say anything they want about anything or anyone behind a keyboard. Most of the time, I laugh and think, "wow...it's the internet." Be careful who you cross on here, however... I know that you are located in Michigan, in Livonia. Recall that I have very good friends in Livonia that are car freaks. I am sure they'd love to know that you may have a good product, potentially they could come see you and get a tuner or something and then pass, by 'word of mouth' to their car clubs about you.
I doubt it, not with your type of customer service.
All in all, with my experience from Pete, I bought a tuner, put it in my car, didn't like it, re-flashed the tuner for my Dad's truck for his birthday and got a tune from Bob. I actually had the tune from Bob first. I wanted to keep my options open, as I said... I want whats best for me and my vehicle, not friendly advertising.
Pete, I wish you luck on your customer base man -- I really hope that you wisen up around here. You think that just because it's the same people posting, that others aren't reading this?
I am on five different car club forums. It should be more but I can't keep up to be worthwhile on them. But believe me, when they are talking about tuners and programs, I will NOT be recommending you.
I am finished posting with this thread, but will continue reading for entertainment purposes only. Anything that Pete posts on here, anyone can take for themselves. If you want to know if something he said is true, or has any backing at all -- feel free to PM me. I will not be posting here again.