Today, I met with the Ford Service Engineer for this region. He took the service manager, my service advisor, and the senior master mechanic that worked on the car and they had a 15-20 minute meeting. Then, the came out and they took the car to the back. From the waiting room, I could see them huddled around the car proding the engine with a mechanic's stethoscope for another 15-20 minutes. Then, they went back and forth with another Five Hundred that they used as a comparison. After they were finished, the engineer completed some paperwork, filed it (or a copy) with the dealership, and then called me in to talk.
His conclusion is that there is no nonconformity (i.e., no problem) with the engine. Of course, he heard the noise, but he stated that the sound is only present at idle and disappears when the rpm's increase; I did not ask for a specific rpm level as I would be more concerned if the noise remained. He said that at idle a lot more noise is transmitted with the double overhead cam engines, especially the ones that have the plastic valve covers. He said the metal covers do a much better job of keeping the engine quiet. He also mentioned the transmission of noise present at idle due to timing chain adjusters, the gears they ride upon, etc.
So, I guess that's the end of that. So far, that noise has been the only thing I have noticed with the car. If the ticking/tapping at idle is the only engine issue/nuisance I experience with the car, then perhaps I should be thankful that I am not experiencing more significant issues.
His conclusion is that there is no nonconformity (i.e., no problem) with the engine. Of course, he heard the noise, but he stated that the sound is only present at idle and disappears when the rpm's increase; I did not ask for a specific rpm level as I would be more concerned if the noise remained. He said that at idle a lot more noise is transmitted with the double overhead cam engines, especially the ones that have the plastic valve covers. He said the metal covers do a much better job of keeping the engine quiet. He also mentioned the transmission of noise present at idle due to timing chain adjusters, the gears they ride upon, etc.
So, I guess that's the end of that. So far, that noise has been the only thing I have noticed with the car. If the ticking/tapping at idle is the only engine issue/nuisance I experience with the car, then perhaps I should be thankful that I am not experiencing more significant issues.