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After HORRIBLE service at the Ford dealership and no other decent dealers in my area (next "good" one is over an hour away) I decided to just go ahead and buy another car. Just one example- keeping me waiting 3 HOURS while I had an appointment to get a tech to go on a test drive to listen to a bad wheel bearing...which he said he couldn't hear. This is completely unacceptable for any type of business. Just today I got threatened by the service manager because after an hour waiting to get a wheel replaced (just putting a tire on) I took it to the Chevy dealer down the street and got in and out in 20min. With the way I maintain my cars, they're in the shop very frequently and I can't put up with this any longer. Ford shouldn't just look at themselves for the shape their in, they should look at their dealerships. Anyway, I did what I should have done in the when I bought my Fusion last year, buy a BMW. My 335ci should be here in ~2months. :banana: I deal with many dealerships with my businesses and have never seen a more professional dealership than this BMW one....and I've never seen a more unprofessional than the Ford.
 

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That's a very sad report. The bottom line is any product is no better (or worse) that the people who stand behind it. I happen to have a very good Ford dealer. No problems in seven years. But no Ford -- or any other automotive marvel -- is any better than the people who work at the respective dealership.
 

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As I posted elsewhere my experience with my dealer has been mixed- but I don't blame you based on your experiences. I have a question for you Showtime. How does one go from buying a 4cyl FWD family sedan to a 300hp RWD sports sedan. Why you want the BMW is obvious to me, but it's not like the two cars are similar in any way. Nevertheless- congratulations- if I could afford the BMW I'd be trading as well. Just don't rub it in and post pics of the 335 on this forum :)
 

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[quote author=ming321 link=topic=69997.msg1218936#msg1218936 date=1171999822]
Just don't rub it in and post pics of the 335 on this forum :)
[/quote]
LOL
 

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Yep thats what I wanted originally also, a BMW but they're to expensive for me. Our BMW dealer is nice but I wouldn't really say they're any nicer than our ford dealers. My dealer has been great with me and my car as far as dealers go-I don't much care for any of them :lol:
 

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Have fun with your BMW. :csweeney: Hope the service stays good over there.
 

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:( Sorry, to hear about this also. Dealers can make or break a company. I had read a blurb on the internet that Ford is actually going to start shutting down dealers that don't make the grade in customer satisfaction. I think is another smart move by Ford management. So, you sell a few less cars/trucks but hey, you'll have a dealership network that is top notch.. I'm curious though..??? A BMW vs a Fusion?? Two totally different cars.. :shock:
 

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[quote author=Showtime link=topic=69997.msg1218631#msg1218631 date=1171990126]
After HORRIBLE service at the Ford dealership and no other decent dealers in my area (next "good" one is over an hour away) I decided to just go ahead and buy another car. Just one example- keeping me waiting 3 HOURS while I had an appointment to get a tech to go on a test drive to listen to a bad wheel bearing...which he said he couldn't hear. This is completely unacceptable for any type of business. Just today I got threatened by the service manager because after an hour waiting to get a wheel replaced (just putting a tire on) I took it to the Chevy dealer down the street and got in and out in 20min. With the way I maintain my cars, they're in the shop very frequently and I can't put up with this any longer. Ford shouldn't just look at themselves for the shape their in, they should look at their dealerships. Anyway, I did what I should have done in the when I bought my Fusion last year, buy a BMW. My 335ci should be here in ~2months. :banana: I deal with many dealerships with my businesses and have never seen a more professional dealership than this BMW one....and I've never seen a more unprofessional than the Ford.
[/quote]

Showtime: One thing to be aware of is that if the tires wear a little bit funny, it sounds just like bad wheel bearings. I used to work on a fleet of Ford Escorts and the rear wheel alignment was critical.
 

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Congrats showtime! you've made a great choice. My plan was similar before I even got the Fusion; I plan on getting a 330ci ZHP once I'm done leasing the Fusion.

I know you'll love your new 300hp TWIN TURBO beast, I know I have; when I test drove it.
And Indeed, post up some pics... but don't show off ;) :lol:
 
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