Sorry to hear about your problems. Best thing to do is send the Admins a Personal Message. I would PM HoleyDonut, MZ6ZoomZoom, MZ3ZoomZoom, FlippedCracker. They should be able to help you solve this issue.
Have you talked with the company at all? They can't take care of this?
Have you talked with the company at all? They can't take care of this?