People with Sunroof please read.

4151 Views 25 Replies 19 Participants Last post by  kevjur
We have had our Fusion for 3months and we are at 9000 mile. I just noticed that on the sunroof when you use the tilt function , the folded rubber for the anti-buffet is starting to tear. I went to the dealer this morning and new one are on order.
I just wanted to give other owners a heads up and to keep an eye on this.Thanks.
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Well my dealer BARTON FORD finally got my replacement parts in and i went over this morning to have them fitted.
45 minutes later the grease monkey brings back my car that he just destroyed!!!!!!!!!!!!!!!!!!
Yeah he decided to use a huge screwdriver to pry off the old rubbers and in doing this he destroyed the aluminium tracks that the sunnroof cover slides in.
So i go back inside and notify the service lady of the prob and she then calls the mech back up and i show him the problem, he looks at me with two heads. Then takes my car and dissapears back into the shop.
So i talk to the service manager and he can't belive what this guy has just done and tells him to order new parts that he has to pay for out of his own pocket.
Then i get my car back again now with the headliner covered in greasy finger prints, Ahhhhhhhhhhhhhhhhhhhhhh
He also left his big ass screwdriver in my car.
What the hell is this world coming too, does nobody have any job pride anymore. This is the main reason i do all my own servicing!!
Imagine if i did that in my job??(Airline capt)
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Well i am taking this to the next level (LEGAL). We will see what happens.
Well all fixed now after i spoke to Ford my dealer called me to see how soon i could bring in my car.So i brought it it the other day and after 3hrs i was told that my replacement rails had cracks in them so new ones needed to be ordered(two days).
So i get a POS Freestar to drivefor two days :lol:. I get a call to say my car is fixed and they are doing the PCM update and i can come down in 45mins to get my car.I get there and they are having problems loading the update 1 1/2 hour later we have it all done. The car drives great ,the kick down is real nice and throttle response is more spritely. :lol:
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