Hi BramptonFusion. I have an MKZ 3.5L V-6, and do not know if the oil change service intervals are the same. However, I do know that Ford's normal oil change intervals are usually 3,000 miles heavy duty service, and 5,000 miles normal service (U.S. measurements).
Coincidentally, those mileage amounts convert to 4828.032 kilometers (5,000 rounded off), and 8046.72 kilometers (8,000 rounded off). Is it possible you are reading or being quoted a mix of miles/kilometers/ or normal service/heavy duty service, that is confusing the actual service intervals. I hope I am not confusing you, but I think this could possibly be the problem.
I would just double check exactly what service interval baselines you are reading or being quoted. Hope this helps.
Good luck!
PS - On the MKZ's 3.5 V-6, intervals are 5,000 miles heavy duty, 7,500 miles normal service. Again, I am not sure about other engines.