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Re: GB:Headlight Eyebrows/Eyelids for your Mazda3 or Mazdaspeed3 Hatchback Round

[quote author=Snyeed link=topic=110170.msg2354137#msg2354137 date=1212182140]
No I have not, I have not been instructed in what you would like me to do to get this mistake fixed. Like I said i sent you an email and pm about this problem but never got a response.
[/quote]

please send them back to:

PartPlaza Automotive
16 Bridge Street
Watertown, MA 02472
 

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Re: GB:Headlight Eyebrows/Eyelids for your Mazda3 or Mazdaspeed3 Hatchback Round

Okay I sent one eyelid back.
 

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Re: GB:Headlight Eyebrows/Eyelids for your Mazda3 or Mazdaspeed3 Hatchback Round

I placed an order for these as well two days ago, with payment info and HAVE NOT received an order confirmation, getting nervous.


WTF...??
 

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Re: GB:Headlight Eyebrows/Eyelids for your Mazda3 or Mazdaspeed3 Hatchback Round

[quote author=gonzoman_78 link=topic=110170.msg2364559#msg2364559 date=1212557906]


I placed an order for these as well two days ago, with payment info and HAVE NOT received an order confirmation, getting nervous.


WTF...??

[/quote]

"As well" as WHAT?
GENTLEMEN, I WILL STRONGLY ENCOURAGE YOU THAT WHEN YOU ARE TRYING TO INQUIRE ABOUT A PLACED ORDER, SEND US A "PM" INSTEAD OF A PUBLIC COMMENT UNLESS YOU WANT US TO START DISCUSSING PERSONAL CASES AND TRACKING NUMBERS OPENLY. I hope you agree this will be more appropriate.
Also, since we are not a babysitting service, we do not send daily updates.
We receive your payment and one of two things happens in the next business day:
Either we ship your product out and you get a shipping notigication, or
We take your set of brows to the body shop for painting (if color you ordred is not available pre painted), in which case there is about a 4 business day shipping delay as originally discussed.

Hope this helps.
If i missed someones PM and did not answer it - please forgive me and resend me one. I do come here daily and try to cover all discussions.
Thanks very much
Partplaza
 

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Re: GB:Headlight Eyebrows/Eyelids for your Mazda3 or Mazdaspeed3 Hatchback Round

[quote author=Snyeed link=topic=110170.msg2354296#msg2354296 date=1212186806]
Okay I sent one eyelid back.
[/quote]

Received and replacement sent yesterday - THANK YOU!
 

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Re: GB:Headlight Eyebrows/Eyelids for your Mazda3 or Mazdaspeed3 Hatchback Round

[quote author=JLee1469 link=topic=110170.msg2352880#msg2352880 date=1212160081]
Did you get my PM?
[/quote]
Could you please kindly resend your pm as i can not find it?
thanks so much.
 

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Might be in. Tagged and love the prepainted option.
 

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Re: GB:Headlight Eyebrows/Eyelids for your Mazda3 or Mazdaspeed3 Hatchback Round

Hi Partplaza

Any chances of a update of when the eyelid be arrive?:p

I did check the USPS for the updates and it doesn't seem to have any update on it. Is this normal message?(below)

Thanks!:p

(The U.S. Postal Service was electronically notified by the shipper on May 23, 2008 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated every evening. Please check again later.)

[email protected]
Jacky Liang
 

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Re: GB:Headlight Eyebrows/Eyelids for your Mazda3 or Mazdaspeed3 Hatchback Round

Mine came in, but it looks like I need to send them back to get them repainted tho. They were packaged before the finish dried, I can see wrinkles from the plastic sheets and dots from the bubble wrap. Best way to proceed?
 

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Discussion Starter #113
Re: GB:Headlight Eyebrows/Eyelids for your Mazda3 or Mazdaspeed3 Hatchback Round

[quote author=kk76126 link=topic=110170.msg2370355#msg2370355 date=1212718928]
Thanks Partplaza~

Awesome

[/quote]

Remember to post your pics on our sponsor section, you might get your car into our next catalog!
 

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Re: GB:Headlight Eyebrows/Eyelids for your Mazda3 or Mazdaspeed3 Hatchback Round

Chris, any word on what I should be doing? In addition to posting here I sent an email to [email protected] as well. It looks like the lids were packaged before the finish had dried. It's pretty minor, sometimes you have to move it in the light to notice... but I would see it every time. What should I do, send them back to get them repainted? Send them back for replacements? Get a refund for the paint and get them painted here?
 

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Re: GB:Headlight Eyebrows/Eyelids for your Mazda3 or Mazdaspeed3 Hatchback Round

[quote author=tgrey link=topic=110170.msg2377133#msg2377133 date=1213031068]
Chris, any word on what I should be doing? In addition to posting here I sent an email to [email protected] as well. It looks like the lids were packaged before the finish had dried. It's pretty minor, sometimes you have to move it in the light to notice... but I would see it every time. What should I do, send them back to get them repainted? Send them back for replacements? Get a refund for the paint and get them painted here?
[/quote]

send them back to:

PartPlaza Automotive
16 Bridge Street
Watertown, MA 02472
 

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Sent payment for black mica 16w and pm'd you with the details of my transaction.....
 

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OK, it's been TWO weeks since I forst emailed [email protected] with my order, I have sent THREE emails asking for atleast a confirmation of my order but have not received even a reply.

I understand you are not a "babysitting" service, but I'm sorry, you have the WORST customer service I've encountered.


PLEASE TELL ME WHATS GOING ON WITH MY ORDER !!
 

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Discussion Starter #118
[quote author=gonzoman_78 link=topic=110170.msg2387888#msg2387888 date=1213325673]


OK, it's been TWO weeks since I forst emailed [email protected] with my order, I have sent THREE emails asking for atleast a confirmation of my order but have not received even a reply.

I understand you are not a "babysitting" service, but I'm sorry, you have the WORST customer service I've encountered.


PLEASE TELL ME WHATS GOING ON WITH MY ORDER !!
[/quote]

The correct e-mail is [email protected], or you can pm me on the forum.
 

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gonzoman_78 - if you do not PM or EMAIL us your REAL NAME that was used on your order, we will NOT be able to update you at all because we do not know which customer you are.
thx
 

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Guys lets try and keep this on topic to the actual group buy. If you have issues with shipping/order confirmations, please contact Chris privately through PM or email. There is no need to bash the vendor publicly in the forum.

Thank you.
 
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