Yes, it was mostly plug and play, but I surrounded myself with a buddy who knows a little more about car audio than I do.
The tool to get the fascia off was really just a very skinny flathead screwdriver. If you do electrical work, then you'll know what I mean when I say that a "trim screwdriver" did just fine getting into the areas. There are clips that have to bend and give way (at the bottom near the AC controls). Be careful because you don't want to break them. But, as soon as you push these back, ease up and out on the fascia and it will start to separate. Disconnect the clock, right, and left controls from the fascia and it will remove completely. Then the deck removes with four screws and the real fun begins :lol:
Yes, you CAN control the volume of the person who is speaking, and you can do it via the deck or the steering wheel controls. AND this is completely independent from the volume of the radio (i.e. there is a "phone volume" that only applies to the bluetooth set when it is engaged). My phone volume is a 15, and my car radio is always much more than that. 8) When I go into phone mode, my deck will say "Phone" and the volume will adjust to whatever it was the last time I was talking. I could hear just fine with standard speakers and no one said that they heard an echo. I can only imagine how the quality would have been like if I had REAL speakers in my car. The system allows you to store numbers to a certain person's name (you can store 32 names, each with a max of 3 numbers). This is independent of your cell phone's voice recognition. It's a pain to set up, but it only took me 20 minutes to add 15 people and 30-40 numbers because the prompts are actually pretty quick. If you speak fast, but clearly, the system has no problem with you saying numbers in "rapid fire" - I even tried to go "too fast" for it a few times and never did it. Yeah, I know supposedly we Texans talk slower than the rest of the country, but not this Texan

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Very nice system, and the guy who helped me said that it was the nicest Bluetooth kit he had ever laid hands on (he works at the install department at Circuit City). The only problem I've had so far I believe is actually with my CELL PHONE and not with the kit. It first took me four times to pair the cell phone with the car before it "took" successfully. When you pair the phone with the car, PLEASE follow these steps or else you might have to do it four times like I did:
1. Turn car on - Bluetooth kit will activate.
2. Turn cell phone on.
3. Go through the steps to find the phone.
4. When the kit is looking for the phone (and it gives a long time), go to your connections menu and make your vehicle find the "MOBILE_EASE" handsfree.
5. Put in the password (0000) and the two will pair.
THEN......after this.
6. Turn off your car.
7. Get out WITH your cell phone in hand.
8. Wait 5-10 minutes.
9. Get back in the car (with cell phone on).
10. Start up the car and let the device pair with your cell phone.
I've noticed that if I have to restart my cell phone while I'm in my car, I have to repair the phone to the device because the phone just isn't smart enough to find my device after it power cycles. Again, I think my phone is a little screwed up and yours may not have this problem, but mine really did - I have a Motorola V557.