Ford 2016 Fusion, when i click the media or phone button, sync does not come up at all. I've tried to disconnect the batter and do a hard reset. I can't get into the setting at all to do a master reset. Called dealership and they said it would take 3 days to fix and at least $150. Is there any other way to hard reset the sync system? I saw in some later models you cold hold the power button and forward button to force a rest but none of that is working on my 2016 model.